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Email
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Business Hours
Monday - Friday
8:00 AM - 4:00 PM EST
Frequently Asked Questions
We aim to ship any items out the day we receive them, or within 1 business day. However during some periods we may get behind on certain rounds. If you are concerned that your order is taking a while, please feel free to send us an email and we will let you know.
Special sizes (356) may take up to 2 weeks to ship out. Feel free to email to check the status if you are concerned.
Please note: If you have a tracking number that says "Label Printed" your order is already packed and shipped out that day. USPS will not give us a pickup scan.
Currently there is a large amount of shipping delays, particularly with USPS and their Greensboro plant. This is creating delays up to 2-3 weeks for delivery. This has also begun causing delays of up to 1-2 weeks before the first scan even occurs. If you need your package urgently, please use our FedEx Shipping options. Unfortunately, we cannot ship FedEx to Puerto Rico.
Unfortunately, USPS has been refusing to scan our packages upon pickup since March 2025. Starting in June 2025, they stopped scanning them upon reaching Greensboro as well. While we are frustrated by this, we are seeing them usually reach their destination within 2-3 weeks. They will put through usually all the scans at the time of the next destination after Greensboro.
Rest assured, we gave them your package within a day from when you saw "Label Created"
We want to do thorough testing of the FedEx option before we fully open it up. You may occasionally get an item you expected to be shipped through USPS go out via FedEx as we are testing shipping options.
We ship using FedEx Express 2 day shipping. Unfortunately these are unable to send to a PO Box since those are ran via USPS. If you happen to order a FedEx shipped item and have a PO Box as your address, it will be shipped USPS and you can expect an email. Be sure if you want FedEx shipping you use a physical address.
As of September 1st, 2025, FedEx has decided to begin merging FedEx Express and FedEx Ground. In its early stages, they are struggling a bit as all packages that used to go to 2 centers, are now going to one, and some of the express centers are closing. While this will cause delays for a bit, we do anticipate things will speed back up soon.
Please send an email to us at sales@thebluebullets.com with a photo of the certificate including the code and expiration date. We will check our systems and be sure you can rightfully use them!
If this is a code from our contingency program of less than a year old, this also applies for them. We believe you should have access to your rewards.
We are aware there are some people who would rather order the cheaper shipping option and be able to wait.
On top of this, both USPS and FedEx are shipped using their Flat Rate/One Rate shipping to keep costs down.
With FedEx, the weight limit is 50lb which is about 2 boxes. But our cases and subscriptions are 3 boxes, which falls within the USPS weight limit of 70lb. To ship a case with FedEx would double the shipping costs.
As a final, USPS is the only flat rate that can ship to Puerto Rico. We would prefer not to cut them off by switching to FedEx only.
We do our best to warn people about the delays with USPS and have the option of FedEx if they would like. That way they have the option of a faster option at a cost, or the cheaper option and to wait.
For a couple of months we had errors that temporarily would cause issues with accessing the site on occasions, though it would fix itself in minutes. As of November 26th, 2025, this error should be fixed.
If you continue to see any errors pop up that prevent access momentarily, send us an email on sales@thebluebullets.com specifically mentioning the error code and a screenshot if you can.


